 |
 |
 |
 |
 |
 |
 |
 |
 |
|
|||||||||||
|
||||||||||||
|
||||||||||||
|
||||||||||||
|
|
|
|
|||||||||
|
||||||||||||
|
||||||||||||
|
||||||||||||
|
||||||||||||
|
||||||||||||
|
||||||||||||
|
||||||||||||
 |
|
|||||||||||
|
|
|
|
|
|
|||||||
At Discovery Learning Solutions, we consistently put our best efforts towards ensuring that the personal information you provide is kept private and used responsibly.
Types and Reasons for Data Collection
When you register as a user of the Discovery Learning Solutions' Web site, personal information is required to process your orders and alert you to product upgrades, special offers, updated information and other new services from Discovery Learning Solutions, should you request it.
When you use our personal assessment tools, information regarding your working, training, learning or teaching style is collected. If you provide us with your consent, this information may be used for anonymous, statistical research purposes by Discovery Learning Solutions and our academic partners (e.g. educators, universities, teacher training establishments, etc.), and for the further development and refinement of our assessment tools.
No personal information collected will be used for a reason not listed above without your expressed permission. Further, if you tell us that you do not wish to have personal information used as a basis for contact with you, we will respect your wishes, and to the best of our abilities, remove or block access to that information. Additionally, you may cancel your registration at any time by emailing us your instruction.
Explicit User Information
Explicit user information includes information collected during initial registration, as well as any additional information provided to gain access to special services, or features. These special services may include software downloads, special discount offers, beta-testing participation, and more.
This information is used exclusively by Discovery Learning Solutions for direct contact to inform you of new services and programmes, and in an aggregate form to improve the value of this Web site.
Web Site Traffic and Analysis
Discovery Learning Solutions gathers and analyzes information from its members' routine use of the Web site. This information is used to monitor the most active areas of the Web site and help us focus our continuing development efforts. All individual user's usage patterns are strictly confidential.
Access to Information Collected
As a user of the Discovery Learning Solutions Web site, you can simply and easily update your membership information at any time. Additionally, it should be noted that within your Discovery Learning Solutions profile, you can control whether you wish to receive informational e-mails from Discovery Learning Solutions.
User Preferences, Opt Out
Remaining a user of the Discovery Learning Solutions Web site is completely voluntary. If at any time you wish to cancel your registration, please email Discovery Learning Solutions with your registration name and password.
Collection of Information using 'Cookies'
Discovery Learning Solutions uses cookies to provide you with easy and direct access to information and services. The use of these cookies is required for full access to services. All information stored in these cookies has been encrypted. Additionally, sensitive information, such as telephone numbers, passwords, and credit card numbers are never stored in cookies.
Security
Security is one of our highest priorities. The Discovery Learning Solutions Web site uses technology called SSL - Secure Sockets Layer. This means in the credit card purchasing section, our servers and your PC encrypt (scramble) everything that you enter into your computer, such as credit card details, billing and delivery address. Because it is encrypted, other computers are unable to make sense of it, therefore keeping this information private.
Visual Confirmation
Visual clues will be displayed on your screen to inform you when you have entered a secure environment. On your browser window lower status bar, the key or padlock icon, which is normally open or absent, appears as a solid icon.
Secure Process
As part of the engine used by the Discovery Learning Solutions Web site, there are secure processes built in. Specifically, the engine ensures:
Discovery Learning Solutions is concerned about the security of the personal data collected, and has put measures in place to prevent unauthorized access to that information. Payment information is protected during transmission from the user by a Secure Sockets Layer (SSL) connection and, once stored, is protected through various security measures. These measures include both policies relating to access to information and technological elements such as multiple firewalls, etc.
Updates to the Privacy Policy
Discovery Learning Solutions is sensitive to user's privacy issues and recognizes the need to update this policy as new features and business services are offered. All registered users will be notified of any changes to the Privacy Policy.
If you have any questions or comments about our privacy practices, please contact us at Discovery Learning Solutions.
Terms of Trade
All orders are processed on a pro forma basis. Payment must be received prior to accessing our personal assessment tools.
Payment can be made via our secure, on-line credit card facility, or by payment received by cheque. Cheques must be in Canadian funds and be cleared by our bank before our personal assessment tools can be accessed.
Refund / Cancellation Policy
Any orders processed, with payment received and Profile Credits added which are cancelled, in writing, within seven days of transaction date will be credited to the amount of unused credits, less any used profiles at the price prevailing for the used number of profiles. Refunds for physical products (e.g. books) will be issued upon receipt of returned goods in original condition.
All credits will be issued in the form in which they were received (e.g. credit card transactions will be refunded to the charged card).
Transfer of purchases from one product to another, to an equivalent value, will be processed on receipt of a written request.
|
|
|||||||||||||||||||||||||||||||||||||||||||||||
